Shipping Policy

Shipping Policy

ORDER PROCESSING:

We’re a small team! Please allow our team 48 hours to process your order.

Expect an email within 72 hours of your purchase to let you know your order is confirmed and on the way!

LOCAL DELIVERY:

We are currently only able to cater for delivery services within Singapore.

Buyers will be notified through email once their purchase is on the way

GROUP BUY POLICY:

1. Cancellations, Refunds, and Warranties

Please refer to our Returns, Refunds, and Warranties Policy for more information on these topics

Cancellations and refund requests made after the Group Buy period has closed will incur a 5% administrative fee charge. 

2. Fulfillment Duration

Tentative fulfillment timelines for all Cevrus products will be announced on our website within one week of our Group Buy closing as we coordinate across our supply chain.

Tentative fulfillment is based on the assumption that there are no unforeseen shipping (or other) delays.

We aim to fulfil your orders as soon as they reach us, and we greatly appreciate your support.